Privacy Policy

Lavender Fashions (“we”, “our”, “us”) operates from Dalla Building, Salwa Road, Doha, Qatar. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, visit our website at https://lavenderfashions.com, or book a consultation.

1. Information We Collect

We may collect the following personal information:

• Contact details: name, phone number, email address, and WhatsApp number when you reach out to us.
• Design preferences: reference images, style notes, and measurements shared during consultations.
• Communications: messages sent via WhatsApp, the contact form on this website, or email.
• Usage data: standard server log data (IP address, browser type, pages visited) collected automatically when you browse this site.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and book consultations.
• Design, tailor, and deliver your garments.
• Send order updates and appointment reminders.
• Improve our website and services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data on the basis of your consent (when you contact us) and the performance of a contract (when you place an order). We comply with Qatar’s Personal Data Privacy Protection Law (Law No. 13 of 2016, PDPPL).

4. Data Retention

We retain your personal information for as long as necessary to fulfil your order and comply with legal obligations. Measurement records are kept for up to 3 years to assist with future orders. You may request deletion of your data at any time.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at hello@lavenderfashions.com or via WhatsApp at +97477005543.

6. Cookies

This website uses Google Analytics to understand how visitors use the site. Google Analytics sets cookies to collect anonymised usage data. You can opt out by installing the Google Analytics opt-out browser add-on.

7. Third-Party Services

Our website uses WhatsApp (Meta Platforms Inc.) as a primary contact channel. When you click a WhatsApp link, you are subject to WhatsApp’s own privacy policy. We do not control how WhatsApp processes your data.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS.

9. Changes to This Policy

We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of the website after any change constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: